Our Brexit Promise

Any policy already issued for travel post-Brexit will remain in place and cover will continue from the time you bought your policy.

If you have a policy already issued and you are due to be abroad in an EEA country over the Brexit period your cover will continue. In the unlikely event of a no deal outcome and if air traffic is grounded, or there are any other interruptions to travel:

  • if you are abroad, we will automatically extend your cover at no additional premium
  • if you have a policy in place and are unable to travel, we will offer a full refund or give you the option to change your travel dates within the usual terms of a policy.

It is also important that before you travel to follow government advice, as well as your travel insurance and airline/holiday providers’ terms and conditions.

If you have any questions our team will be happy to help. Just call us on 0333 207 0506.


Citybond Suretravel Top Brexit Travel Tips:

When purchasing your travel insurance policy, make sure you think about the levels of cover you require and chose a policy that is suitable for your needs. Take a look at additional options such as Travel Disruption, and whether policies include schedule airline failure cover, as these additional aspects may provide added peace of mind.

Don’t delay, buy today - it’s best practice to buy your cover as soon as your travel arrangements are in place to protect you against cancellation risks.

The EHIC is not a replacement for travel insurance, and this is even more the case now a no deal outcome may invalidate the EHIC benefits. All Citybond Suretravel policies cover emergency medical treatment, and repatriation. Please ensure you declare all existing medical conditions at the time of purchase.

Whilst we all know the recommended times that we should allow for checking in, dropping our bags and getting through airport security, it may assist if you allow a bit more time just in case you are faced with longer queues.

Check your passport’s expiry date as it’s always best practice to have at least six months left when you travel.

Before travelling check the Foreign and Commonwealth’s website for up to date travel advice and information.

Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up
Please click here to read the Special Terms

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.


Arthritis (Arthromyalgia, Joint Pains, Juvenile Arthritis, Osteoarthritis, Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Rheumatoid Arthritis, Still's Disease, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

Osteoporosis (Osteopaenia, Fragile Bones, Thinning Bones):
 • There must have been NO vertebral (backbone) fractures

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