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About Us

Citybond Suretravel (a division of Citybond Holdings Ltd.) was established in 1983. We are a leading independent travel insurance provider in the UK. Our experience and innovation have helped us to create a modern portfolio of policies designed for today's traveller. Our aim is to provide high quality cover at the most competitive premiums, with the highest level of support for our network of agents.

Citybond Holdings Ltd. is authorised and regulated by the Financial Conduct Authority under Financial Services Register number 312208.

We are a member of the British Insurance Brokers' Association (BIBA), an ABTA Travel Industry Partner and a member of the Association of Travel Insurance Intermediaries (ATII).


Our Vision
Our registered address and operating offices are at:

Citybond Suretravel
Citybond House
109 Elmers End Road
Beckenham
Kent
BR3 4SY

Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up
Please click here to read the Special Terms

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.


Arthritis (Arthromyalgia, Joint Pains, Juvenile Arthritis, Osteoarthritis, Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Rheumatoid Arthritis, Still's Disease, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

Osteoporosis (Osteopaenia, Fragile Bones, Thinning Bones):
 • There must have been NO vertebral (backbone) fractures

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