This site uses cookies to improve your browsing experience. By continuing to use this site, you agree to our use of cookies. Find out more here.

info@citybond.co.uk
0333 207 0506

MaPS Directory

 

We understand the importance of getting full cover when you’re on holiday, especially if you have existing medical conditions. At Citybond Suretravel we can consider cover for hundreds of medical conditions, and we pride ourselves on providing quality travel insurance policies to suit the needs of our customers.

 

Although we believe our policies are excellent value for money, we want to ensure we are always putting our customers and their needs first. Therefore, if you feel as though the price you have been quoted is too high, or you are unable to find cover with us, we wanted to let you know that you can access a number of specialist providers on a directory provided by the Money and Pensions Service (MaPS).

 

Can Citybond Suretravel provide cover for my conditions?

 

If you haven’t already, our online quote system will guide you through the process of declaring your medical conditions, and you’ll get an instant decision on whether we can provide cover or not. Simply get a quote or contact us to discuss further.

 

What is the Money and Pensions Service (MaPS)?

MaPS is a free and impartial money advice service, set up by the Government to provide information and guides to help improve your finances. The MaPS travel insurance directory has been created for people who have potentially been refused cover, had cover excluded, or received a high additional premium in connection to their medical conditions, to allow them to shop around alternative providers.

 

How can I access the MaPs Directory?

 

     By Phone - call 0800 138 7777, they are open Monday - Friday 8am to 6pm

     Online - you can visit the online travel insurance MaPS directory for a full list of participating travel insurance brands by clicking here.

     By Email - simply contact traveldirectory@maps.org.uk

 

 

Who is the travel insurance directory for?

 

Below is a short video which has been created by MaPS, which should explain if their directory can help you find the cover you need.

https://youtu.be/zz1bzoSQiMQ


Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up
Please click here to read the Special Terms

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.


Arthritis (Arthromyalgia, Joint Pains, Juvenile Arthritis, Osteoarthritis, Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Rheumatoid Arthritis, Still's Disease, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

Osteoporosis (Osteopaenia, Fragile Bones, Thinning Bones):
 • There must have been NO vertebral (backbone) fractures

We are proud to work with