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Personality and culture

We encourage our people to work as a team, and value one another as individuals. We are a people’s business and our success lies in the way we look after our people, both those who service them and those who receive the service, hence our company ethos, “How may I help you?”. At Citybond we have a great working environment and are interested in you as a person. Whilst for certain roles we will require specific experience, more important to us is that you have the aptitude and willingness to learn, a positive attitude, loyalty, commitment and the enthusiasm to be part of a talented team. Everyone who joins us is critical to our continued success and to this end we work hard to attract and retain quality staff.


We are always looking to recruit individuals at all levels to join our dynamic team, who want to be part of our future and who will be key contributors to our ongoing growth. If you are interested in speculatively applying, please send your CV to Una Salmon, Human Resorces Manager at or to Citybond Suretravel, 109 Elmers End Road, Beckenham, Kent BR3 4SY.

Why work for us?

If you like the idea of working for a rapidly expanding company and believe in great customer service, Citybond is the place to be. Join us and we’ll provide you with the tools and resources you need to get the most out of your job. You’ll have your own individual development plan detailing the steps and training you’ll need to get on. As soon as you start, our induction programme will teach you everything you need to know and we’ll assign you a “buddy” until you find your feet. There’s also bonus schemes, free lunch and dress down day on Fridays, social events, summer fun day and annual recognition awards.

Investor in People

Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up
Please click here to read the Special Terms

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.

Arthritis (Arthromyalgia, Joint Pains, Juvenile Arthritis, Osteoarthritis, Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Rheumatoid Arthritis, Still's Disease, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

Osteoporosis (Osteopaenia, Fragile Bones, Thinning Bones):
 • There must have been NO vertebral (backbone) fractures

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