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info@citybond.co.uk
0333 207 0506
Please note, for any new policy purchased or holiday booked after 21st March, whichever is the later, our policies do not provide cover for cancellation, abandonment or curtailment claims if the Foreign and Commonwealth Office (FCO) advises against all or “all but essential” travel. Our policies will also not cover any claims caused by or relating to Coronavirus, COVID-19, Severe Acute Respiratory Syndrome (SARS-COV-2), any mutation of Coronavirus, COVID-19 or SARs-COV-2 or any pandemic or fear or threat of any the above. We also can not cover any claims relating to any fear or threat concerning these viruses. This general exclusion applies to all sections of cover except for Section "Emergency medical expenses abroad". Please click here for more information.

Please note we can only provide cover for trips booked on or after the 17th March 2020, where your trip starts on or after the date that travel resumes for all EU residents and the country you are due to visit has lifted restrictions.

Long Stay

With over 30 years’ experience specialising in travel insurance, we know that if you have an overseas holiday home or are planning that special around-the-world cruise you need a policy to suit your needs.

Sometimes you just need more time to really immerse yourself in a destination. That's why our Long Stay travel insurance can offer you up to twelve months of continuous cover.

Declaring your pre-existing medical conditions is a quick and easy process and we will give you an instant decision, giving you more time to plan your trip.

Quick Quote

This insurance is available to current United Kingdom, Channel Islands, European Union and BFPO residents who have been living in their country of residence for at least 6 months prior to the date of purchase, and registered with a doctor there.
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Our Insurance Schemes

Trip Travel

Trip travel

One-off cover for any occasion, whether it's pleasure, business or even an adrenaline-packed ski trip.

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Year Round

Year Round

Travelling more than once this year?
If so, you could save time and money with an annual multi trip policy.

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Young Traveller

Young Traveller

Are you backpacking around the world or studying abroad? You need a policy that is with you every step of the way.

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Long Stay

Long Stay

You may need more time to really soak up the culture and landscapes. Stay safe with our Long Stay cover.

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Why use Citybond?

  •   Supreme level of cover (includes NIL excess)
  •  No age limit on Trip Travel
  •  Cover up to age 85 on Year Round policies
  •  Winter sports up to age 70
  •  FREE business travel
  •  FREE cover for over 300 medical conditions
  •  FREE cover for over 100 sports and activities
  •  3 cover levels - Supreme, Premier or Economy
  •  Schedule Airline Failure cover included
  •  Seamless online policy issue and medical screening
  •  We do not store card details
  •  Independent travel for all persons throughout the year
  •  Automatic cover for up to 50 days per trip on Year Round policies (35 days as standard if aged 76 or over)

Testimonials

 
  • We have just renewed our travel insurance scheme exclusively with Citybond for the 5th year running, our members enjoy the bespoke product that they offer and they give us a complete fulfilment service both on and off line. Recently they came out top in our mystery shopping with their leading competitors. We are delighted to recommend them.

    Candis
  • We have been working with Citybond for over 15 years and in that time both our company and our clients have always received a very high level of service and professionalism from an experienced Insurer.

    David Hills / Expat Travel Insurance
  • We have enjoyed a successful relationship with Citybond for a number of years now; the product has so much scope in terms of trip options and medical conditions covered.

    Insurance Choice
  • Having spent the past decade working with Citybond to provide our clients with travel insurance, we are very happy with the product, the pricing and the service that we are given, both for underwriting and claims handling. We think that Citybond really do understand the needs of their intermediaries and provide for them.

    Capurro Insurance &
    Investments Ltd
  • We have been lucky to be supported by Citybond for over 10 years and it is always great to see so many individual team members there getting involved with supporting us too! Thank you and keep up the good work guys!

    Michelle Barnes, Events Fundraiser at the Family Holiday Association
 

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Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up
Please click here to read the Special Terms

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.


• Arthritis (Arthromyalgia, Joint Pains, Juvenile Arthritis, Osteoarthritis, Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Rheumatoid Arthritis, Still's Disease, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

• Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

•Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

• Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

• Osteoporosis (Osteopaenia, Fragile Bones, Thinning Bones):
 • There must have been NO vertebral (backbone) fractures

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Citybond Suretravel is a trading name of Travel Insurance Facilities Plc which is authorised and regulated by the Financial Conduct Authority, FRN 306537. Company registered in England and Wales No. 03220410, Registered Office: 1 Tower View, Kings Hill, West Malling, Kent, ME19 4UY. All rights reserved.