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Investor in People

In April 2008 Citybond were accredited as an Investors in People organisation. The Investors in People Standard is a business improvement tool designed to advance an organisation’s performance through its people.

We are fully committed to what Investors in People can do for our business and use the framework as a tool to check the strength of our internal practices and to verify that they meet externally assessed standards.

What the Assessor said:

“Citybond Holdings Plc should be commended on its genuine commitment to continuously developing the way in which it manages and develops its people”.

“Staff are very clear about the overall direction of the company and the role they have in contributing to it and fully share the company’s future aspirations”.

“Tied in with the open and supportive culture, there is a clear emphasis within Citybond Holdings Plc on recognising and rewarding contribution”.

What our people say:

“The Managers make every effort to ensure we are all included in what’s going on and that we are accessing the training and development we need to do our jobs better”.

“When my Manager gives me feedback it’s never done in a critical way, it’s always provided in a way that positively develops me”.

“It’s about performing well, making sure we get good feedback from our clients and working together to achieve our company goals”.



Investor in People

Helpful Information

Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up

Special Terms
In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.

•Arthritis (Juvenile, Osteoarthritis, Rheumatoid or Psoriatic Arthritis, Reiter's Syndrome, Rheumatism):
 • There must have been NO hospital admissions within the last 12 months.
 • Must NOT affect the back more than any other area of the body.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

•Asthma (Wheezing):
 • There must have been NO hospital admissions EVER.
 • Must have been diagnosed prior to age 50.
 • Must be controlled with no more than 2 medications (NO nebuliser, No home oxygen).
 • Must have been a non-smoker for at least 12 months.
 • Must be able to walk 200 yards on the flat without becoming short of breath.

•Diabetes Mellitus (Sugar Diabetes):
 • Type 2 (Non-Insulin-Dependent Diabetes Mellitus) only.
 • Controlled by diet alone or by no more than 1 medication (no insulin).
 • There must have been NO hospital admissions or diabetic complications ever.
 • Must have been a non-smoker for at least 12 months.

•Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

•Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

•Hypertension (High Blood Pressure, White Coat Syndrome):
 • No more than 2 medications.
 • There must have been no change in treatment within last 6 months.
 • Must have been a non-smoker for at least 12 months.

•Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

•Osteoporosis (Osteopaenia, Fragile Bones):
 • There must have been NO vertebral (backbone) fractures
Citybond Suretravel is a division of Citybond Holdings plc, 109 Elmers End Road, Beckenham, Kent BR3 4SY.
Registered in Cardiff No. 1478367. Authorised & Regulated by the Financial Services Authority.