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Board of Directors

Chairman - Non-Executive

Hugh Watchorn, ACA (1 Year)
Hugh brings a wealth of corporate experience from his current role as the Group Finance Director of Bonhams where he has been for almost 14 years. Bonhams, a global company, based in central London, is one of the world’s oldest and most reputable auctioneers of fine art and antiques. Besides chairing Board Meetings, Hugh’s principal focus is corporate governance in Citybond.

Managing Director

Mansukh Ganatra, FCCA (32 Years)
A Chartered Certified Accountant, Mansukh previously worked with KPMG, the City Accountants, before joining Intasun Ltd (Tour Operators) in 1979 as Group Financial Controller, making a significant contribution to their growth until 1982. He influences and drives the corporate and marketing strategies at Citybond and has a significant knowledge of the UK travel insurance industry. Mansukh is actively involved in the industry at large and has played influential roles on various travel insurance industry bodies.

Operations Director

Anil Kumar, FCA (12 Years)
A Chartered Accountant, Anil previously worked as a Senior Auditor with KPMG in the mid-1970s, after which he acquired extensive experience in the mining industry in Zambia. Having joined the Company as a Finance Director, Anil is currently the Director of Operations with executive responsibility for Finance, IT, HR, Customer Services, Compliance and the operation of the Company’s Mumbai branch.

Administration Director

Satish Ganatra (32 Years)
Previously IBRC registered, Satish has overall responsibility for Credit Control and Office Management in the Company.

Financial Director

Jeremy Jones, ACMA (1 Year)
Joined Citybond in November 2013 as Financial Controller and was appointed to the Board on 1st October 2014. Jeremy is a Cost and Management Accountant and has more than ten years’ experience in a number of dynamic travel firms, amongst them Virgin Holidays and Directline Holidays.

Non-Executive Director

Andy Taylor (3 Years)
Andy was formerly the owner of Go Travel Ltd and subsequently, Managing Director of Drakefield Insurance Services Ltd, an AA Group Company, managing its aggregator platform. Andy is currently the MD of Dalesridge Ltd, a travel insurance aggregator platform and brings to the Board the wealth of digital and affiliate marketing experience to the Company.

The Citybond Suretravel Team

We're here to safeguard your travel needs. When you buy from us, you do so secure in the knowledge that you are buying from a leading reputable UK travel insurance provider.

For business development or marketing opportunities, please contact Rebecca Finch-Parsons at sales@citybond.co.uk

Helpful Information

Accepted conditions

The following medical conditions are automatically covered and you do not need to tell us about them, as long as you:
  1. have no other pre-existing medical conditions which are not listed below
  2. are not awaiting surgery for the condition
  3. have been fully discharged from any post-operative follow-up

Special Terms

In addition to any Medical Condition on the list above, you may be automatically accepted for cover, provided You do not have more than ONE of the following Medical Conditions or ANY other Pre-existing Medical Condition.


Arthritis (Juvenile, Osteoarthritis, Rheumatoid or Psoriatic Arthritis, Reiter's Syndrome, Rheumatism, Synovial Inflammation):
 • There must have been NO hospital admissions within the last 12 months.
 • Must NOT affect the back more than any other area of the body.
 • No more than 2 medications.
 • No mobility aids (other than walking stick or frame).
 • Must NOT be awaiting surgery.
 • Must have NO lung problems.

Asthma (Wheezing):
 • There must have been NO hospital admissions EVER.
 • Must have been diagnosed prior to age 50.
 • Must be controlled with no more than 2 medications (NO nebuliser, No home oxygen).
 • Must have been a non-smoker for at least 12 months.
 • Must be able to walk 200 yards on the flat without becoming short of breath.

Diabetes Mellitus (Sugar Diabetes):
 • Type 2 (Non-Insulin-Dependent Diabetes Mellitus) only.
 • Controlled by diet alone or by no more than 1 medication (no insulin).
 • There must have been NO hospital admissions or diabetic complications ever.
 • Must have been a non-smoker for at least 12 months.

Down's Syndrome:
 • There must be NO associated conditions or complications (e.g. congenital heart disease, epilepsy, gastrointestinal abnormalities)

Hypercholesterolaemia (High Cholesterol):
 • No more than 1 medication.
 • Must NOT be the inherited form.
 • Must have been a non-smoker for at least 12 months.

Hypertension (High Blood Pressure, White Coat Syndrome, Controlled Blood Pressure):
 • No more than 2 medications.
 • There must have been no change in treatment within last 6 months.
 • Must have been a non-smoker for at least 12 months.

Hypotension (Low Blood Pressure):
 • Must NOT be associated with any underlying condition.

Osteoporosis (Osteopaenia, Fragile Bones):
 • There must have been NO vertebral (backbone) fractures
Citybond Suretravel is a division of Citybond Holdings plc, 109 Elmers End Road, Beckenham, Kent BR3 4SY
Registered in Cardiff No. 1478367. Authorised & Regulated by the Financial Conduct Authority